Shipping policy

  • Outside of priority mail with itโ€™s included insurance, ย we do not insure your order. If you would like your porter insured please purchase separate insurance.ย 
  • Our processing time is 5/8 business days. Please do not purchase an item if you are on a deadline. We are always happy to rush ship with extra postage, please contact us first.
  • All tracking numbers are uploaded or emailed to you, you can also track with the shop app.
  • Once an order has left our hands we are no longer responsible for shipping times, delays, loss or damages due to the carrier or theft after delivery.ย 
  • In the event that your shipping amount is in the excess of $3 or more we will refund your account in the same manner of payment. If payment was made through a payment company, such as Shop Pay, processing times may be delayed and will apply to your installment payments.ย